Hotel guests can call from their room phones to the spa reception or the hotel reception for reservations and inquiries. You can also communicate with our team at or . Advance booking is recommended to ensure availability of your preferred time. You may also directly call or walk in at the spa; however, appointments will be as per availability at that time.

It is best to arrive at least 15 minutes prior to your appointment in order to change, relax, settle down and acquaint yourself with our facilities. You can also relax in the steam/shower facility (subject to availability at the specific location). If you are going to be delayed, please inform the spa team to avoid inconvenience to other guests.

Heavy meals and alcohol consumption are not advised immediately before or after a spa session. Instead, small amounts of fluids like water, fresh juice or herbal tea should be taken after a spa session to help release toxins out of the body.

A relaxing spa session is good for general well being. However, individuals with certain conditions like high blood pressure, allergies to specific products, claustrophobia, fever, recent surgery or acute body pain should ideally avoid a spa session or undertake a spa session after consulting their physician.

For pregnant ladies, it is perfectly normal to take light massages for easing muscle pains. However, guests are requested to consult their physicians about whether it is safe to take partake of professional spa services. If you inform the spa engagement managers about your pregnancy, they will ensure that the most accomplished healers trained in pre-natal massages take care of your comfort during the session.

We provide a serene ambiance that soothes and relaxes our guests. Please respect all guests’ right to privacy and calmness. The spa is a smoke and mobile-free zone. We request you to put your mobile phones on silent mode when in the spa premises. If you have young children, we can request the hotel to help with the baby sitting facility (if available for the specific location). It is not advisable for children to accompany parent(s) at the spa.

Sauna Spa employs virtuoso masseurs who are adept at helping our guests gain an unparalleled spa experience. We do not allow guests to choose their healers. Depending upon availability at the time of booking, you will be allocated a proficient healer.